Frequently asked questions
Is it possible to get a refund?
Due to hygiene factors we do not accept refunds on a basic basis. However, if extreme circumstances occur, for example products arrive damaged or the wrong product is sent, we are obliged to give an exchange or refund within reason.
Are your lipsticks matte?
No, our lipstick are not matte, they are a full coverage cream lipstick.
What is the best way to apply your lipsticks?
Roll the lipstick up slightly, enough for application (if the lipstick is rolled too high then it can potentially break), then carefully apply the lipstick over lips. A lip liner can be applied prior to lipstick application depending on the look you are going for.